How to Spot a Real O&R Employee

O&R offers steps you can take for peace of mind and protection against utility imposters:

-Ask for ID.  A real O&R employee wears a photo ID badge with his or her name and employee number on it.  A fake one doesn't.

-Confirm your service order number.  A real O&R employee will be able to provide you with a number that matches the one given to you when you scheduled an appointment with us.  A fake employee won't be able to.

-Call us for verification.  A real employee is comfortable when you call our toll free number or a dedicated number -- 845-577-3526 -- to verify his or her identity.